Webster Groves, MO’s Most Trusted House Cleaners Since 2005

Our team at Heavenly Scent is composed of highly trained professionals with extensive experience in the cleaning industry. Every member of our team undergoes a rigorous selection process to ensure they meet the highest standards. We focus on ensuring they possess strong attention to detail, excellent customer service skills, and a thorough understanding of the latest cleaning techniques. Our cleaners are well-versed in various cleaning methods, from general home cleaning to specialized tasks, such as post-renovation cleaning, deep cleaning, and environmentally friendly cleaning methods. Continuous education and on-the-job training are essential components of our program, ensuring that our team is always up-to-date with the latest industry standards and best practices.

Yes, at Heavenly Scent, all of our cleaning specialists are both bonded and insured. This provides an added layer of protection for our clients and peace of mind. Bonding ensures that you’re protected against any potential damages or losses that might occur during a cleaning session. In addition, our comprehensive insurance coverage safeguards against unforeseen accidents or mishaps while our staff is working in your home. We understand that inviting a service into your home is a big decision, and these safeguards are in place to ensure your trust and security throughout the process.

Absolutely. We take the safety and security of our clients very seriously. Each member of our cleaning team undergoes thorough background checks before joining Heavenly Scent. This screening process ensures that we only hire reliable, trustworthy, and professional individuals. Our priority is to provide you with peace of mind, knowing that your home and personal belongings are in safe hands with our team.

Yes, we believe in thorough training and strict quality control. Our cleaners receive comprehensive training on various cleaning techniques, safety protocols, and customer service. In addition, we regularly evaluate the performance of our cleaning staff through customer feedback and periodic inspections. We also implement strict quality control measures, such as spot checks and performance reviews, to ensure consistent, high-quality results. Our management team monitors each project to ensure the service provided meets or exceeds our clients’ expectations.

We bring all the necessary cleaning products and tools with us to ensure a professional and efficient cleaning service. Our cleaning supplies include high-quality, eco-friendly products that are safe for both your family and pets. We also use advanced equipment, such as HEPA-filtered vacuum cleaners, to ensure your home is cleaned thoroughly and effectively. However, if you have specific cleaning products that you prefer we use, we’re happy to accommodate those preferences.

Absolutely. We pride ourselves on offering personalized cleaning solutions that cater to your unique requirements. Whether you need special attention to high-traffic areas, a focus on allergen reduction, or specific cleaning tasks such as window cleaning or appliance deep cleaning, we can tailor our services to fit your needs. Just let us know your preferences during the booking process, and we’ll ensure your home gets the personalized care it deserves.

Yes, we offer special rates and discounts for clients who sign up for regular cleaning services, such as weekly or bi-weekly schedules. These discounted rates are designed to help you maintain a consistently clean and healthy home while also saving on overall cleaning costs. Regular cleaning not only keeps your home looking its best but also helps prevent the buildup of dust, dirt, and allergens.

The frequency of professional cleaning depends on your lifestyle, family size, and specific needs. For families with children or pets, we often recommend a weekly or bi-weekly cleaning schedule to maintain a fresh and healthy living environment. For households with fewer occupants or less activity, a monthly cleaning may suffice. We can help assess your specific needs and provide recommendations based on your household’s unique circumstances.

Preparing your home for a cleaning session is simple. We suggest tidying up clutter, such as toys, clothes, or personal items, to give our cleaners easy access to surfaces and floors. This allows our team to focus on deep cleaning rather than organizing. If there are any specific areas you’d like us to pay extra attention to, feel free to let us know in advance.

Starting with a deep cleaning is essential, especially if you haven’t had your home professionally cleaned in a while. A deep clean covers all the areas that are often overlooked during routine cleaning, such as baseboards, behind appliances, and hard-to-reach spots. This comprehensive cleaning ensures that your home is in its best condition and sets a strong foundation for ongoing maintenance cleanings. After a deep cleaning, regular maintenance becomes more manageable and effective.

Tipping is not required but always appreciated. If you’re pleased with the service provided, a tip is a thoughtful way to show your appreciation for the cleaners’ hard work. Some clients choose to tip regularly, while others may tip during special occasions or for exceptional service. The decision is entirely up to you, and there is no set expectation.

Yes, your pets can stay at home during the cleaning service, as long as they’re comfortable around strangers and vacuums. However, if your pets are anxious or prefer to avoid strangers, it might be a good idea to place them in a quiet room or outdoor area while we clean. Just let us know about your pets, and we’ll make every effort to ensure they are comfortable during the process.

No, you do not need to be home during the cleaning. Many of our clients provide us with access to their home, whether through a key or smart lock, so we can complete the service while they’re away. If you prefer to be home, that’s fine too. The choice is yours, and we’ll work around your schedule to make the cleaning process as convenient as possible.

Webster Groves offers a variety of family-friendly activities while you enjoy the benefits of a professionally cleaned home. Visit the Missouri Botanical Garden for a peaceful stroll through nature or explore The Magic House, a fun-filled children’s museum. Take a walk through Larimore Park for outdoor fun, or check out the local dining and shopping scene at Old Webster Shopping District. The Repertory Theatre of St. Louis also offers fantastic shows, perfect for a family outing!