University City, MO’s Most Trusted House Cleaners Since 2005

Our team at Heavenly Scent Cleaning is highly qualified, with extensive experience in the professional cleaning industry. We carefully select team members who exhibit strong work ethics, attention to detail, and a passion for cleanliness. Each cleaner undergoes a rigorous selection process, ensuring they meet the high standards of excellence we demand. Many of our specialists also bring years of hands-on experience, and their expertise spans various types of cleaning environments, from residential homes to office spaces. Our team receives continuous training on the latest cleaning methods, equipment, and products, enabling them to tackle any cleaning challenge. In addition to technical skills, our team members are taught to provide outstanding customer service, ensuring that every cleaning session meets or exceeds your expectations.

Yes, every member of Heavenly Scent Cleaning is fully bonded and insured. This provides you with peace of mind knowing that your home and belongings are protected. Bonding ensures that if any accidental damage occurs during a cleaning session, you are covered. Our insurance policies are comprehensive, covering both liability and workers’ compensation. This means that if an unfortunate incident happens, whether it’s an injury to a cleaner or damage to your property, you won’t be held liable. We take your trust in us seriously, and these protections are part of our commitment to providing a worry-free cleaning experience.

Absolutely. At Heavenly Scent Cleaning, we take the safety and security of your home very seriously. Every cleaner goes through a thorough background check before joining our team. This process includes verifying their identity, previous employment, and checking for any criminal history. We believe in maintaining a trustworthy and reliable team, which is why only candidates who pass these stringent checks are hired. You can be confident that the people entering your home are professionals with impeccable integrity.

Yes, all of our cleaners undergo extensive training before they begin working in homes. This training covers everything from proper cleaning techniques to the use of specific products and tools. Additionally, we have a strict quality control process in place to ensure that every job meets our high standards. Our supervisors regularly conduct spot checks and customer feedback is actively sought after each cleaning session to ensure continuous improvement. Should any issue arise, our team is quick to address and correct it.

We provide all the necessary cleaning products and tools for each job, so you don’t have to worry about a thing. Our cleaners arrive fully equipped with the highest-quality, professional-grade tools to get the job done efficiently. Our eco-friendly products ensure a deep clean while being safe for your family and pets. If you prefer us to use specific products that you have on hand, we are happy to accommodate those requests as well.

Absolutely. We understand that every home and family has unique cleaning needs, which is why we offer fully customizable services. Whether you require a deep clean, regular maintenance cleaning, or specialized services like post-construction clean-up, we are here to accommodate. During your initial consultation, we will discuss your specific preferences and tailor our cleaning plan accordingly. Our flexibility allows us to adjust to different schedules, areas of focus, and any specific requests you may have.

Yes, we do! At Heavenly Scent Cleaning, we reward our loyal customers with discounted rates for weekly or bi-weekly cleaning contracts. Signing up for a recurring cleaning schedule not only ensures that your home stays consistently clean but also helps you save on our services. Our discounts vary depending on the frequency of cleanings and the size of the home, so feel free to reach out for a customized quote. We believe in building long-term relationships with our clients, and offering competitive rates is one way we show our appreciation.

The frequency of cleaning depends on your lifestyle, household size, and personal preferences. For most homes, a bi-weekly cleaning schedule is ideal for maintaining a clean and organized environment. If you have children, pets, or host frequent gatherings, you might benefit from weekly cleanings to stay on top of dust, dirt, and clutter. For others, a monthly deep clean combined with light touch-ups in between may suffice. Our team will happily recommend a cleaning schedule that best suits your home’s needs after an initial consultation.

Before our team arrives, it’s helpful to do a few small things to make the cleaning more efficient. Clearing clutter from countertops, floors, and other surfaces allows us to focus on deep cleaning those areas rather than tidying up. If you have any specific areas you’d like us to focus on or avoid, please let us know in advance. It’s also helpful to secure any valuable or fragile items in a safe place. Other than that, sit back and relax—we’ll handle the rest!

Starting with a deep clean ensures that all areas of your home, even the ones often overlooked, receive thorough attention. A deep clean focuses on areas that typically go unnoticed, such as baseboards, behind appliances, and light fixtures. This sets the foundation for future maintenance cleanings, allowing them to be quicker and more efficient. If your home hasn’t been professionally cleaned in a while or if you’re signing up for regular service, starting with a deep clean ensures your home is in top condition from the outset.

Tipping is entirely optional and based on your satisfaction with the service. While it’s not expected, it is always appreciated. If you feel your cleaning team has gone above and beyond, you can show your appreciation by offering a tip. You can also leave positive feedback or referrals, which are just as valuable to our business as a tip. Ultimately, the decision is yours, and our cleaners are grateful for any recognition of their hard work.

Yes, your pets can absolutely remain at home during the cleaning. However, if your pet is anxious around strangers or vacuum cleaners, you may want to secure them in a separate room to ensure they are comfortable. Our team members are pet-friendly, and we take care to avoid causing any unnecessary stress to your pets while we work. If you have specific concerns about your pet, please let us know, and we will make accommodations as needed.

No, you don’t need to be home during the cleaning session. Many of our clients prefer to schedule their cleanings while they’re at work or running errands. We offer secure key handling and communication options to ensure your home is cleaned without any inconvenience. If you’d rather be present, that’s perfectly fine as well—we’ll work around your schedule. Our goal is to provide a service that fits seamlessly into your life.

University City, MO, is filled with fun activities that the whole family can enjoy while we clean your home. You can explore Heman Park, which offers walking trails, playgrounds, and picnic areas. Another option is visiting Delmar Loop, known for its vibrant shops, restaurants, and the famous St. Louis Walk of Fame. Forest Park is a short drive away and offers a variety of attractions, including the St. Louis Zoo and The Science Center. For those looking to enjoy some art, The Mildred Lane Kemper Art Museum is nearby and offers a great cultural experience. With so much to do, you’ll return to a sparkling home after a fun day out!