Yes, Heavenly Scent believes in continuous learning and high standards. Every cleaner undergoes comprehensive training when they join our team. This covers everything from the proper use of cleaning products to the most effective techniques for tackling tough stains and maintaining a clean, healthy home. Our training also emphasizes customer service, ensuring that our team is always courteous, respectful, and attentive to your needs.
In addition to initial training, we have a strict quality control system in place. Our supervisors regularly perform spot-checks to ensure that our high standards are being upheld on every visit. We also actively solicit feedback from our clients, which allows us to address any issues promptly and improve our services. Our goal is to provide a consistent, high-quality experience every time.
