Yes, training and quality control are top priorities at Heavenly Scent. All of our cleaners go through comprehensive training programs that cover various aspects of professional cleaning, from using the right techniques on different surfaces to understanding the importance of customer service. This training ensures that our team delivers consistent, high-quality service on every job.
In addition to initial training, we have strict quality control measures in place to maintain our high standards. Regular inspections, client feedback reviews, and ongoing performance evaluations are integral parts of our process. We aim for 100% customer satisfaction, and our quality control protocols help us achieve that by continually monitoring and improving our services.
