Yes, at Heavenly Scent, training and quality control are pillars of our business. Each cleaner undergoes extensive training before ever stepping foot into a client’s home. This training includes instruction on using the safest and most effective cleaning techniques, understanding different types of surfaces, and employing proper sanitation protocols. But our commitment to quality doesn’t stop there. We have a robust quality control system in place to ensure every clean meets our high standards. This includes random spot-checks, customer feedback evaluations, and regular performance reviews for our team members. We are constantly looking for ways to improve, and our cleaners are trained to uphold the level of excellence that we are known for.