Oakville, MO’s Most Trusted House Cleaners Since 2005

At Heavenly Scent, our cleaning professionals are highly trained and bring a wealth of experience to each job. Every team member undergoes a rigorous selection process, ensuring they possess the skills necessary to deliver exceptional cleaning services. Our staff is well-versed in a variety of cleaning techniques for both residential and commercial environments. Whether it’s handling delicate surfaces or deep-cleaning high-traffic areas, our cleaners are trained to meet your specific needs. Our commitment to quality also means we stay up-to-date with the latest cleaning methods and technology, giving our clients the best possible service.

Each cleaner is certified through our in-house training program, which covers everything from using eco-friendly products to understanding the importance of customer satisfaction. Our training ensures consistency in service quality across all jobs, so you can rest assured knowing your home is in capable hands. We also emphasize professionalism, punctuality, and respect for your personal space. By combining technical skills with excellent customer service, our team is uniquely qualified to handle all your cleaning needs.

Yes, at Heavenly Scent, all our cleaning specialists are bonded and insured. This means that in the unlikely event of an accident or damage during a cleaning session, both our clients and our cleaners are fully protected. We believe in providing a worry-free service, and being bonded and insured is part of that commitment. Our insurance coverage not only ensures that you’re protected against potential damage but also offers liability protection for any injuries that may occur on your property.

Having bonded and insured cleaners provides peace of mind for our clients. It shows our dedication to professionalism and to maintaining the highest industry standards. If you have any questions about our coverage or what it entails, we’re happy to provide documentation upon request.

Absolutely. Every cleaner at Heavenly Scent undergoes a thorough background check before joining our team. This screening process ensures that each cleaner is trustworthy and has a clean record. We know how important it is for our clients to feel comfortable and secure when allowing someone into their home, and our stringent vetting process helps us uphold that trust.

Background checks are an essential part of our hiring process because we take the safety of our clients very seriously. This extra step reflects our commitment to providing not just quality cleaning, but a reliable and secure service. Our clients can confidently open their doors to our team, knowing they’ve been carefully vetted.

Yes, training and quality control are top priorities at Heavenly Scent. All of our cleaners go through comprehensive training programs that cover various aspects of professional cleaning, from using the right techniques on different surfaces to understanding the importance of customer service. This training ensures that our team delivers consistent, high-quality service on every job.

In addition to initial training, we have strict quality control measures in place to maintain our high standards. Regular inspections, client feedback reviews, and ongoing performance evaluations are integral parts of our process. We aim for 100% customer satisfaction, and our quality control protocols help us achieve that by continually monitoring and improving our services.

Heavenly Scent provides all the necessary cleaning products and tools for every job. Our team arrives fully equipped with everything they need, so you don’t have to worry about a thing. We use top-of-the-line cleaning supplies that are effective yet gentle on your home’s surfaces.

Our cleaning products are chosen with care to ensure the best results while being safe for your family and pets. If you have specific products you’d prefer us to use, we’re happy to accommodate your request. However, rest assured that our standard supplies meet the highest industry standards for both safety and effectiveness.

Yes, at Heavenly Scent, we prioritize using environmentally friendly and non-toxic cleaning products. We understand the importance of maintaining a safe environment, especially when it comes to the health of your family and pets. Our products are carefully selected to be both effective and eco-friendly, meaning they won’t introduce harmful chemicals into your home.

We use a range of green cleaning products that are safe for children and animals while still providing excellent cleaning power. If you have any concerns about specific ingredients or products we use, feel free to reach out, and we can provide detailed information on our cleaning solutions.

Absolutely. We understand that every home is different, and so are your cleaning requirements. At Heavenly Scent, we offer fully customizable cleaning services to meet your particular needs. Whether you need specific areas cleaned more thoroughly, or you have unique requests like focusing on allergy-prone spaces, we’re here to tailor our services accordingly.

Our flexibility allows us to work around your schedule and preferences. We take the time to listen to your requests and create a cleaning plan that’s perfectly suited to your home’s needs. Your satisfaction is our priority, and we’re always happy to make adjustments based on your feedback.

Yes, Heavenly Scent offers special rates and discounts for clients who sign up for regular weekly or bi-weekly cleaning schedules. Committing to a regular cleaning service not only ensures that your home stays consistently clean, but it also saves you money over time. Our discounted rates for ongoing services are a great way to maintain a sparkling clean home while enjoying financial savings.

These discounts reflect our appreciation for loyal customers, and we strive to offer competitive pricing that meets your budget without compromising on quality. Contact us to discuss the best plan for your cleaning schedule, and we’ll be happy to provide you with a custom quote.

The frequency of cleaning largely depends on your household’s specific needs. For most homes, we recommend scheduling professional cleaning services on a weekly or bi-weekly basis. These intervals help maintain cleanliness and prevent buildup of dust, allergens, and dirt. However, some homes, especially those with pets or high foot traffic, may benefit from more frequent cleanings.

If you’re unsure, we can help assess your home and recommend a cleaning schedule that’s tailored to your lifestyle. Whether it’s weekly, bi-weekly, or monthly, Heavenly Scent is here to keep your home in pristine condition all year round.

To make the most out of your scheduled cleaning, there are a few things you can do to prepare. While you don’t need to deep clean before we arrive, we do ask that you clear away clutter and personal items so our team can focus on cleaning the surfaces and areas that need it most. Tidying up before the cleaning helps us maximize the efficiency of our service.

You don’t need to provide any supplies or tools—we bring everything we need. If there are specific areas you want us to focus on, please communicate that in advance so we can make sure your needs are met.

Starting with a deep cleaning is highly recommended for new clients. This service is a thorough, top-to-bottom cleaning that addresses areas of your home that may not get regular attention. A deep clean sets a solid foundation, making it easier to maintain cleanliness with regular weekly or bi-weekly services afterward. It’s particularly useful for homes that haven’t had professional cleaning in a while or for clients who want an extra level of cleanliness to kick off a recurring cleaning plan.

Tipping is entirely up to the client, but it is always appreciated. If you feel that the cleaning team has done an exceptional job and you want to show your appreciation, a tip is a great way to do so. However, it is not expected or required. Our team is dedicated to providing excellent service regardless of gratuity.

Yes, your pets can stay at home during the cleaning process. Our cleaners are comfortable working around pets, but we do recommend that animals be kept in a secure area to ensure their safety and to allow our team to work without disruption. If your pet is anxious around strangers, you might want to consider having them in a separate room or outside while the cleaners are working.

No, you do not need to be home during the cleaning process. Many of our clients provide a spare key or leave instructions on how to access their home. We understand the importance of trust and take every precaution to ensure your home is secure while we work. However, if you prefer to be home during the cleaning, we’re happy to accommodate that as well.