Yes, ongoing training and quality control are critical parts of our service model. Every cleaner at Heavenly Scent Cleaning is trained in the latest cleaning techniques, safety procedures, and customer service skills. We believe that continuous improvement is key to providing exceptional service. To maintain high standards, we conduct regular quality checks and follow strict quality control protocols. Supervisors often perform spot checks to ensure that our cleaners adhere to our meticulous cleaning standards, and we welcome customer feedback to help us improve.