Privacy Policy

Heavenly-Scent.com has established this Privacy Policy to explain how it protects and manages the personal information that it collects from you online.

  1. Consent for Collection, Use and Disclosure

Your use of the Heavenly-Scent.com site and/or your registration for Heavenly-Scent.com products and services constitute your consent to the terms of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the Heavenly-Scent.com site.

Heavenly-Scent.com may occasionally update this Privacy Policy. When it does, Heavenly-Scent.com will also revise the “last update” date at the top of this Privacy Policy. Heavenly-Scent.com may make new uses or disclosures of information collected from clients, such as in connection with an investigation of a breach of an agreement, contravention of laws, an emergency where the life, health or security of an individual is threatened, the collection of a debt or in compliance with the request of a law enforcement agency or a court order, and in such circumstances, Heavenly-Scent.com will not inform and obtain the consent of the client prior to such change.

A client may withdraw his or her consent for collection, use and disclosure at any time by sending an email to unsubscribe. Please note that, if you do, Heavenly-Scent.com may suspend its provision of products and services to you.

  1. Accountability

Heavenly-Scent.com collects, at the time of your registration and your sign-on to its web site, certain personal information (information that personally identifies you) which may include, but is not limited to, your name, email address, home or work address, telephone number, and information about your computer hardware and software (e.g., IP address, operating system, browser type, domain name, URL, access times, and referring web site addresses).

Heavenly-Scent.com has implemented this Privacy Policy to protect personal information received from its clients, and to respond to any inquiries. The Privacy Policy also provides that Heavenly-Scent.com will use appropriate contractual means to establish a comparable level of protection for personal information which is sent for processing by third parties on Heavenly-Scent.com’s behalf.

Heavenly-Scent.com has designated responsibility for your personal information to its Privacy Officer who ensures compliance with the principles in this Privacy Policy. Other Heavenly-Scent.com individuals may be delegated to act on behalf of the Privacy Officer.

  1. Purposes for Collecting Personal Information

Heavenly-Scent.com collects and uses personal information for the following Identified Purposes:

  • to understand client needs regarding Heavenly-Scent.com’s services;
  • to develop and provide our web site and our products and services for our clients;
  • to fulfill your requests for products, services or information;
  • to communicate with clients and site visitors, when necessary, and to inform clients of upgrades, as well as of other products and services available from Heavenly-Scent.com, its affiliates and third parties;
  • to allow clients to access limited-entry areas of Heavenly-Scent.com’s site;
  • to personalize some of our services and products for you and to deliver targeted advertisements and offers from Heavenly-Scent.com and third parties;
  • to bill accounts and maintain payment records;
  • to comply with any applicable law, regulation, legal process or government request;
  • to respond to a legitimate claim, or to address our reasonable belief, that you are violating the rights of any third party or any of the agreements or policies that govern your use of the Heavenly-Scent.com site or any Heavenly-Scent.com product or service;
  • to protect the services, products or rights of Heavenly-Scent.com, including but not limited to the security or integrity of the Heavenly-Scent.com site;
  • to identify and resolve technical problems concerning Heavenly-Scent.com’s site, products and services.

Heavenly-Scent.com also uses personal information in an aggregate form (i.e., not individually attributable to you) for its business analysis, operational, marketing and other promotional purposes.

If we hire other companies to provide some products or services on our behalf, then we will only provide those companies the personal information they need for the Identified Purposes, and we will limit their rights to use and further disclose your personal information as appropriate in the course of their work for us.

  1. Limiting the Collection of Personal Information

Heavenly-Scent.com limits its collection of personal information to only that information which is necessary for the Identified Purposes. Heavenly-Scent.com does not direct its site to, nor does it knowingly collect any personal information from children under the age of thirteen.

When you visit the Heavenly-Scent.com web site, a cookie may be placed on your computer or the cookie may be read if you have visited the Heavenly-Scent.com site previously. Heavenly-Scent.com may use cookies to allow Heavenly-Scent.com to determine which products and services you have already purchased so that Heavenly-Scent.com does not provide redundant information to you, and, if you are an Heavenly-Scent.com affiliate, to track Heavenly-Scent.com sales made to clients referred by you so that you can receive compensation under our affiliate program. If you choose to not have your browser accept cookies from the Heavenly-Scent.com web site, you may not be able to view all the text on the screens, or to experience a personalised visit, or to subscribe to certain service and product offerings on the Heavenly-Scent.com site.

If we have obtained your credit card number, we will not share that information with any third party, though we may share it in limited circumstances with our related entities or franchisees for administrative purposes only. No Heavenly-Scent.com entity or franchisee will ever charge your credit card for any products or services that you have not authorized in advance.

  1. Disclosure, Processing and Retention

Heavenly-Scent.com does not sell, rent or disclose your personal information to anyone else, except:

  • to someone you have designated to act as your agent, for one or more of the Identified Purposes (listed in Section 3, above);
  • to Heavenly-Scent.com’s employees, independent contractors, subsidiaries, affiliates, consultants, business associates, service providers, suppliers and agents, acting on Heavenly-Scent.com’s behalf for any of the Identified Purposes;
  • as necessary if Heavenly-Scent.com has reason to believe that disclosure is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference (either intentionally or unintentionally) with Heavenly-Scent.com’s rights or property, other users of Heavenly-Scent.com’s web site, products or services, or anyone else that could be harmed by such activities; and
    to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law.
    In addition, as we continue to develop our business, we or our affiliates may sell or buy other businesses or entities, or we may merge with another company. In such transactions, personal information may be one of the transferred business assets. Also, in the event that Heavenly-Scent.com or substantially all of its assets are acquired, your personal information may be one of the transferred assets.

Your information may be stored and processed in the United States, or in any other country in which Heavenly-Scent.com or its affiliates, subsidiaries or agents maintain facilities. By using this web site, you consent to any such transfer of information outside of your country.

After your account becomes inactive (that is, if you request to be removed from our database), Heavenly-Scent.com will keep your personal information in its archives. Your information will then be used only as necessary for tax reasons or to prove Heavenly-Scent.com’s compliance with any applicable law.

  1. Accuracy of Personal Information

Heavenly-Scent.com will use reasonable efforts to keep client personal information accurate for the Identified Purposes and for minimizing the possibility of making inappropriate client decisions based on such information. Clients are responsible for informing Heavenly-Scent.com about changes to their personal information. You can do this by sending an email to info. Heavenly-Scent.com will use new or updated personal information it receives from clients to update its own records.

  1. Security Safeguards

Heavenly-Scent.com will use commercially reasonable efforts to protect clients’ personal information.

  1. Access to Personal Information

Heavenly-Scent.com will afford you a reasonable opportunity to review the personal information in your file, upon request to the Privacy Officer at info or by writing to:

Heavenly Scent Cleaning Service
2075 Kirkwood Road
St. Louis, MO 63122

If Heavenly-Scent.com is not able to provide access to some aspect of a client’s personal information, it will provide reasons for denying access such as; that by doing so would likely reveal personal information about a third party, or that it is confidential commercial information or attorney-client privileged communications, or that the information relates to a breach of an agreement or a contravention of law, or that its disclosure could reasonably be expected to threaten the life or security of another individual.

Clients have the right to request that inaccurate or incomplete information be amended as appropriate, by contacting Heavenly-Scent.com or the Privacy Officer as described above. Heavenly-Scent.com will promptly correct such personal information.

Dean SpasserPrivacy Policy